There's nothing more frustrating than trying to get a price for something you're interested in and not being able to easily find the info you need. This is especially bad in the tech world, where many companies don't show their pricing info, and make you jump through all kinds of hoops and trials and meetings until they finally give you a quote - only to find out they cost some astronomical price!
​
That's not how we do things. We'll tell you right upfront how much we charge for our services, and there will never be anything hidden.
Standard Business Rates
Standard Hours Remote Help Desk Support
​
Standard Hours On-Site Support
​
Minor Projects*
​
Major Projects*
​
After Hours Support (Remote Help Desk)
​
After Hours Support (On-Site)
​
$100 per hour, 15 minute increments
​
$175 per hour, 1 hour minimum, 15 minute increments
​
$150 per hour, 4 hour maximum, 30 minute increments
​
$200 per hour, 4 hour minumum, 30 minute increments
​
$175 per hour, 30 minute minimum, 30 minute increments
​
$225 per hour, 1 hour minimum, 30 minute increments
Blocks of Hours
Blocks of hours are discounted pre-paid hours that can be used for any type of Support service.
They cannot be used for Project services.
These blocks are good for 60 days.
10 Hours - $1,400
20 Hours - $2,600
40 Hours - $4,800
Non-Profit Rates
Standard Hours Remote Help Desk Support
​
Standard Hours On-Site Support
​
Minor Projects*
​
Major Projects*
​
After Hours Support (Remote Help Desk)
​
After Hours Support (On-Site)
​
$90 per hour, 15 minute increments
​
$125 per hour, 1 hour minimum, 15 minute increments
​
$120 per hour, 4 hour maximum, 30 minute increments
​
$175 per hour, 4 hour minumum, 30 minute increments
​
$150 per hour, 30 minute minimum, 30 minute increments
​
$200 per hour, 1 hour minimum, 30 minute increments
Blocks of Hours
Blocks of hours are discounted pre-paid hours that can be used for any type of Support service.
They cannot be used for Project services.
These blocks are good for 60 days.
10 Hours - $1,150
20 Hours - $2,100
40 Hours - $4,000
* Minor Projects are defined as projects that will take a maximum of 4 hours of labor time. Major Projects are defined as projects that will take longer than 4 hours of labor time.
​
A Project includes, but is not limited to, email migration, backup implementation, Microsoft Azure setup, spam filter implementation, new network configuration, new server setup, cloud migrations.
​
Major Projects require a pre-payment of 4 hours before starting. A Major Project will include a start and projected end date.
Backups
We are partnered with CloudAlly, an industry-leading backup service. We use this service to provide a cheap, highly effective backup solution for your Microsoft 365 or Google Workspace environment.
Standard Business
Per Year
$50 per user
​
Per Month
$4.50 per user
​
Non-Profit
Per Year
$30 per user
​​
Per Month
$3.00 per user
Email Protection
We use SpamTitan for our email protection system, which allows us to protect all our clients' email accounts from spam, phishing, and identity hijacking.
Standard Business
$5.50 per user per month
​​
Non-Profit
$4.60 per user per month
Device Management
Device Management is a special service that requires an agent to be installed on all devices. This enables us to remotely monitor your systems, connect to your computers for tech support, push out patches and updates, and receive alerts when something is wrong.
​
Because this is a set-price by the vendor, there is no discount for non-profits.
$30 per device per month
Hours Definitions
Standard Hours
Monday - Friday 8am to 5pm
After Hours
Monday-Friday 5pm-8am
Saturday-Sunday All Day
The 11 federal holidays as defined by OPM, https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/
All times are Eastern